National Car Rental Information

Pick-up instructions: Upon your arrival at the airport, proceed to the National rental car counter located in the arrivals hall to obtain your contract. Follow the provided instructions to reach your vehicle in the second-floor rental car park—no shuttle is necessary.

 

For assistance, contact Hertz Chania airport at +30 2821 038185

 

Drop-off instructions: Please clarify Drop-off instructions with National upon Pick-up.

Business hours:

Sunday

08:00 AM - 21:00 PM

Monday

08:00 AM - 21:00 PM

Tuesday

08:00 AM - 21:00 PM

Wednesday

08:00 AM - 21:00 PM

Thursday

08:00 AM - 21:00 PM

Friday

08:00 AM - 21:00 PM

Saturday

08:00 AM - 21:00 PM

Tips for renting a car from National Rent-A-Car at Chania airport

 
  • 1. Book in Advance: To secure the best rates and ensure vehicle availability, it's recommended to book your rental car in advance. Online bookings often come with discounts and promotions.
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  • 2. Compare Prices: Before finalizing your reservation with National Rent-A-Car, compare prices with other car rental companies at Chania airport. This can help you find the best deal for your specific needs.
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  • 3. Check for Discounts and Memberships: Look for any discounts or memberships that may apply to your rental. Memberships in loyalty programs or organizations might offer special rates or benefits.
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  • 4. Understand Rental Terms and Conditions: Familiarize yourself with National Rent-A-Car's terms and conditions. Pay attention to details such as fuel policy, mileage limits, and any additional fees. Knowing this information in advance can prevent surprises later.
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  • 5. Choose the Right Car: Select a car that suits your needs and the size of your travel party. Consider factors like luggage space, fuel efficiency, and comfort. 
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  • 6. Check for Damage: Before accepting the car, carefully inspect it for any existing damage. Note any scratches, dents, or other issues on the rental agreement, and take pictures if necessary. This can help avoid disputes over damage charges when returning the car.
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  • 7. Understand Fuel Policies: Clarify the fuel policy with the rental company. Some companies provide a full tank and expect you to return the car with a full tank, while others may operate on a different policy. Make sure you understand how it works to avoid extra charges. 
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  • 8. Know the Drop-off Procedure: Understand the drop-off procedure and any specific requirements for returning the car to National Rent-A-Car at Chania airport. National may have designated drop-off points and procedures. 
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  • 9. Check for Additional Equipment: Inquire about additional equipment such as GPS navigation systems or child car seats if needed. Confirm their availability and cost during the booking process.
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  • 10. Emergency Contact Information: Keep the emergency contact information provided by National Rent-A-Car handy. This includes contact numbers for breakdowns, accidents, or other emergencies. 
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  • 11. International Driving Permit: If you're an international traveler, check whether you need an International Driving Permit (IDP) to drive in Greece. Some countries require it, and it's always good to have one to avoid any issues with local authorities.
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  • 12. Return the Car on Time: Ensure that you return the car on time to avoid late fees. Many rental companies, including National, may charge for additional hours, so plan your trip accordingly. 

 

National Rental Conditions

 
  • Driver Requirements

    The minimum rental age is 21 years. Drivers under the age of 24 are subject to a young driver fee. There is no maximum age limit. Senior driver fees are not applicable. The driver's license must have been issued by authorized authorities at least 1 year before the rental start date.
 
  • Deposit and Deductible Policy

    A deposit will be authorized on the customer's credit card and retained until the rental period concludes. The exact deposit amount is determined during pickup and varies depending on the chosen vehicle type.
 
  • Payment Policy

    A deposit will be placed on the customer's credit card and held until the end of the rental period. The specific deposit amount is determined at the time of pickup and is contingent on the selected vehicle type.
 
  • Optional Extras and Services

    Special equipment offered includes a GPS Navigation system, Baby seat (for infants up to 1 year), Child seat (for ages 2-4), and Booster seat (for ages 4-10). Prices for these extras are displayed on the booking page.

    All additional items are accessible at the rental counter, with pricing dependent on the rental duration. Up to 2 extra drivers can be added. Delivery/Collection service is available upon prior request, and additional charges will be incurred.
 
  • Fuel Policy

    The vehicle comes with a predetermined amount of fuel and must be returned with the same level to avoid incurring extra charges.

FAQ's

National Rental Services at Chania airport FAQs

    The National Rent-A-Car rental site is located at Chania International Airport "Eleftherios Venizelos", Athina 190 04, Greece

     Phone: +30 21 6002 4343

    National Car Rental at Chania airport typically accepts major credit cards, including American Express, Diners Club, MasterCard, and VISA. Debit cards issued in the main driver's name and with the MasterCard or VISA logo are also commonly accepted.

    The specific deposit requirements at National Rent-A-Car's Chania airport location may vary, and it's advisable to check directly with National Rent-A-Car or refer to their policies for the most accurate and up-to-date information.

    Typically, car rental companies, including National, may place an authorization hold on the customer's credit card at the time of rental to cover potential additional charges like fuel, extra services, or damages. The exact amount of the deposit or authorization hold can depend on factors such as the type of vehicle rented and the duration of the rental.

    National Car Rental typically allows an additional driver, but this service may come with an extra fee. The policies regarding additional drivers, including any associated charges, can vary by location and rental terms. It's advisable to check with National Car Rental directly or review their terms and conditions specific to the Chania airport location for the most accurate information.

    If you plan to have an additional driver, ensure that they meet the rental company's requirements, such as age and possession of a valid driver's license. Some car rental companies also require additional drivers to be present at the time of rental and provide their driver's license.

    Certainly, yes. Additional charges apply for each supplementary driver.

    Additional services such as child safety seats, GPS units, and mobility devices can be arranged. Please specify your preferences when booking your reservation for Chania airport.

    Renting from National at Chania airport only necessitates a valid driver's license, identification, and a valid credit card to secure the required deposit.

    On average, a rental car from National  Rent-A-Car at Chania airport costs €20 per day.  However, It's crucial to be aware that the daily rental rates can vary considerably depending on the time of year.

    Intermediate (such as Nissan Qashqai or similar) is the rental car type most commonly selected from National in Chania.

    Yes

National Return and Extension Policies

    Follow the signage along the airport roads directing you to the Hourly Deck, which leads to Rental Car Returns. Look for the signs that specifically indicate the designated return area for National within the Deck.

    Arrangements for service outside regular business hours can be made upon request, but it is subject to an additional fee. The grace period, allowing the car to be guaranteed for the customer even if they are late for pick-up, is 29 minutes. It's important to note that the grace period is applicable only during business hours.

    If you need to return your National rental car late at Chania airport, it's recommended to communicate with National Car Rental as soon as possible to inform them of the delay. Here are general steps you can take:

    • Contact National Car Rental: Call the Chania airport location of National Car Rental using the provided contact information. Let them know about the delay and inquire about their late return policies.
    • Understand Late Return Policies: Ask about any policies, fees, or procedures associated with returning the car after the agreed-upon return time. National Car Rental will provide information on their specific late return policies.
    • Plan for Additional Charges: Be aware that late returns may result in additional charges. Inquire about any fees that may apply due to the extension of the rental period beyond the initially agreed-upon timeframe.
    • Follow Drop-Off Procedures: Even for late returns, follow the designated drop-off procedures provided by National Car Rental. This may include returning the keys to a drop box if the rental office is closed.
    • Keep Communication Open: Keep communication channels open with National Car Rental. Inform them of your estimated arrival time and any changes to your plans. This helps in managing expectations and avoiding any misunderstandings.

    Yes, in many cases, you can extend your National car rental if you find that you need the car for a longer period.

    Certainly. You can choose a one-way rental option with National, allowing you to return the car to a different location. However, additional charges, such as a one-time drop fee or mileage fee, may apply depending on factors such as location, date, and vehicle type. It is recommended to make an advance reservation to confirm availability and understand any associated extra fees. Specific restrictions may apply to certain one-way rentals, so it's advisable to check in advance.


     

    Certainly. There may be additional charges associated with returning a National rental car to a different location, commonly known as a "drop charge" or "inter-city fee." The precise amount varies, so it's crucial to thoroughly examine pricing details during the booking process to comprehend any potential fees.

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